Butler & Hewitt Ltd

Contacts

Address:
54 Munroe Street, Napier South, Napier, Napier, Hawke's Bay 4110, New Zealand
Get directions

Website:
butlerhewitt.co.nz

Phone number:
+64 6-835 3104

Categories:
Establishment   General contractor   Home goods store   Electrician  

Suggest update

Reviews about Butler & Hewitt Ltd

• Jan White

  16 Jun 2017
  ★ ★ ☆ ☆ ☆
  Butler and Hewitt were to install a stove I had purchased from Noel Leeming.
  They said they would be at my place some time between 10am and 12 on Friday. They took my number and said they would call before the service person turned up.
  I waited and waited and at 12.15 I had some urgent business to attend to before seeing clients later in the afternoon and I thought I'd be fine as they had not called and it was lunchtime. I came home to a message on the phone saying they had arrived whilst I was out in the morning. I phoned Butler and Hewitt and was told I would have to wait until sometime next week. I pointed out that they had not turned up during the agreed window of time nor had they phoned.
  
  I complained and asked why they had not called. So nice lady sent the sales manager.
  I said I looked forward to seeing him and really meant it. I just wanted this stove up and running.
  Sales manager arrived and he was a bit weird. First off he tries to head upstairs. I pointed him in the direction of the kitchen downstairs. He starts opening the oven and grill of my old oven which was in place in the kitchen. I informed him it was on wheels and you just need to pull it out.
  I was wondering what was going on because he was acting strange. He then starts pulling the back off my old stove. I asked what he was doing. He replied that he was installing my new stove. I said you are not taking the old stove so why are you messing with it. He responded he was going to take the old cord and plug and use it on the new one. I asked if that was safe and he replied that that was for him to worry about. I said hold on. I am the one who is going to be using the stove so really it was my worry.
  I asked if Noel Leeming were not being invoiced for the cord and plug and he flew into a rage and refused to install the stove. I then called him a naughty word.
  I emailed the firm and didn't hear anything so let this feedback and on Sunday (Today) Had a call from the owner of Butler and Hewitt.
  Wow!
  NOT pleasant. That was no apology! ...

Photos and maps

Nearest companies

• City Close Motel

  Establishment, Lodging

  50 Munroe Street, Napier, Hawke's Bay 4110

  +64 6-835 3568

  Open now: Until 22:00
• Ace Pawnbrokers & Second Hand

  Establishment, Finance

  56 Munroe Street, Napier, Hawke's Bay 4110

  +64 6-834 0400

  Open now: Until 21:00
• Andrew Devine Oral Design

  Establishment, Health

  5/62 Munroe Street, Napier South, Napier, Napier, Hawke's Bay 4110

  +64 6-844 8024
•  

  Sax Dearing Orthodonitics

  Establishment, Health, Dentist

  4/62 Munroe Street, Napier, Hawke's Bay 4110

  +64 6-835 4998

  saxdearing.co.nz

  Open now: Until 17:00
•  

  KawakawaCareNZ

  Establishment, Health

  60a Munroe Street, Napier South, Napier, Napier, Hawke's Bay 4110

  +64 6-842 2303

  kawakawacare-nz.business.site

  Open now: Until 19:00
• Copas Plumbing & Electrical

  Establishment, Home goods store, Plumber

  ★ ★ ★ ★ ★

  1 reviews

  60 Munroe Street, Napier, Hawke's Bay 4110

  +64 6-835 7933

  Open now: Until 17:00